bd rumy Privacy Policy
This document gives a full account of how your personal information is collected, what it is used for, and how it is kept secure.
Introduction and Scope
This Privacy Policy ("Policy") is issued on behalf of the bd rumy platform and applies to all users of the https://bd-rumy.cam website and its app. It explains what information we collect, how it is processed, and what your rights are.
By creating an account or starting to use bd rumy's services, you are considered to have read and agreed to this Policy. This Policy is an integral part of our Terms and Conditions and both documents should be read together.
We may update this Policy from time to time. Registered users will be notified by email before any changes take effect, and the "Last Updated" date at the top of the page will be changed accordingly.
What Information We Collect
2.1 Information Collected at Registration
When you create an account, we collect the following information:
- Full name (in Bengali or English)
- Mobile number (Bangladeshi)
- Email address
- Date of birth (for age verification — to confirm 21+)
- Password (stored in hashed form, never readable in plain text)
2.2 Identity Verification Information
Identity verification (KYC) may be required before processing a deposit or withdrawal on our platform. In that case, information from one of the following documents will be collected:
- National ID (NID) number
- Passport number (where applicable)
- Photo or scanned copy of the document
This information is kept solely for the purpose of identity confirmation and financial security.
2.3 Automatically Collected Information
When you use our website or app, certain information is collected automatically:
- IP address and approximate location
- Browser and device type
- Page view history and session duration
- Login time and access logs
- Information from cookies and similar tracking technologies
Purpose of Using Information
We use the information we collect only for the purposes listed below:
| Purpose | Type of Relevant Information |
|---|---|
| Account creation and management | Name, mobile, email, password |
| Identity verification and age confirmation | NID, date of birth, document photo |
| Processing deposits and withdrawals | Mobile number, payment reference |
| Providing customer support (live chat and email) | Name, email, account history |
| Fraud prevention and security monitoring | IP, login logs, device information |
| Responsible gaming monitoring | Betting history, session duration |
| Promotional communications (with consent) | Email, mobile number |
We never sell your information to third parties. Information collected to ensure responsible gaming is used solely for the protection of the user.
Data Retention and Deletion
Retention Period
All personal information is retained while your account is active. Even after an account is closed, certain information must be kept for a set period as required by law — particularly records of financial transactions.
Data Deletion Request
If you wish to have your personal information deleted, you can contact our support team via live chat or email. However, information that must be retained by law may not be possible to delete.
Sharing Information with Third Parties
bd rumy does not sell or rent your personal information to advertising agencies or data brokers. However, limited information may be shared with certain trusted partners to operate our services:
- Payment processors: Minimal information is provided to verify transactions through bKash, Nagad, Rocket, and Upay.
- Technology partners: Server hosting and cybersecurity providers may have access to limited technical data.
- Legal authorities: Required information is provided to government or court orders in accordance with the laws of Bangladesh.
Outside the three cases above, no information is shared with anyone without your consent. Our partners are also required to adhere to a confidentiality agreement of the same standard.
Data Security Measures
bd rumy uses industry-standard technology and practices to protect data. Our security framework includes:
- SSL (Secure Sockets Layer) encryption for all data transfers
- One-way hashing algorithm (bcrypt) for password storage
- OTP verification for suspicious logins
- Regular security audits and vulnerability testing
- Server-level firewall and intrusion detection systems
User Responsibilities
Alongside technical safeguards, your own caution is important. Do not share your password with anyone, do not click on suspicious links, and if you notice unusual activity on your account, report it to support immediately.
Cookies and Tracking Technologies
Cookies are small text files stored in your browser. bd rumy uses cookies for the following purposes:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login session and security | Until session ends |
| Functional Cookies | Remembering language and preference settings | 30 days |
| Analytics Cookies | Monitoring and improving site usage | 90 days |
You can disable cookies in your browser settings. However, disabling essential cookies may mean some features of the platform do not work properly.
User Rights
Right to Access Information
You can request from us at any time to find out what information we are storing about you.
Right to Correct Information
If any of your information is incorrect or out of date, you can contact support to have it corrected.
Right to Opt Out of Promotional Communications
If you no longer want to receive promotional emails or SMS, you can stop them by clicking the link at the bottom of the email or by letting support know.
Right to Delete Information
A request to delete information can be made when closing an account, though some information must be kept for a set period due to legal obligations.
Right to Object to Data Processing
You may object to the use of your information for a specific purpose. We will carefully consider every request.
Right to a Copy of Account Data
You can request a copy of the information held in your account, which will be provided in a readable format.
Protection of Payment Information
All financial transactions on bd rumy are handled through bKash, Nagad, Rocket, and Upay. We do not directly store your mobile banking PIN or account password.
The reference number, amount, and time of each transaction are stored in encrypted form in our system. This information is used only for dispute resolution and auditing.
No bd rumy representative will ever ask for your mobile banking PIN or OTP. If anyone asks for such information, treat it as fraud and notify us immediately via our 24/7 live chat.
Protection of Minors
bd rumy's services are strictly for individuals aged 21 and above. Age is confirmed by verifying the date of birth at registration.
If a minor has accidentally created an account and this comes to our attention or is reported by a guardian, that account will be closed immediately and the collected information will be removed.
Policy Changes and Contact
If this Privacy Policy needs to be changed, we will send a notice to your registered email at least 7 days before the change takes effect and update the "Last Updated" date on the page. For major changes, consent may be sought again.
For any questions or concerns about this Policy, please contact us. Our customer support team is active 24 hours a day and provides assistance in both Bengali and English.
Support Email: [email protected]
To learn more about us, visit the About Us page, which has full details about the platform's goals and services.
Want to Know More?
Before playing with us, make sure you fully understand our terms and conditions and enjoy the games responsibly.